Response to COVID-19

We are definitely undergoing an incredibly challenge, which is not only from the pandemic itself, but also to the believes, choices and behaviours we will take to response as a human community. We know there may be uncertainty, anxiety and panic. 

First of all, we would like to share our own experience, which we got from coronavirus epidemic in China, in the early three months of 2020. With the concerted efforts from all the society, the epidemic got controlled and almost eliminated. And now the society and economy activities are back to normal. The most important is keep people healthy for sure. We think the video from WHO describes it well, but we did take a long while to learn these.

We understand business situations have got worse than we ever thought. But we believe things will get running properly if we take the right action and work together shoulder to shoulder. We would like to share our thoughts of business strategy upon the uncertainty situation.

• Keep the healthy cash flow, inadequate cash reserves are top reason a business doesn't success. Extend new income sources, funding sources and reduce the expenses as most as we can.
• Invest on new businesses opportunities, such like new product-line, new niche market. When the situation turns better, we may be the early-bird. 
• Take care the benefits of staffs and business partners, we are not alone when things go well, so do the worse situation.

We're committed to do anything we can to help our customers, staffs and business partners and the families. We plan actions to support our customers.

ACTION I - SAVE THE TREMENDOUS PURCHASE COST

We have set the price of listing in tiers of quantity break-down, which would save more if order more, this new pricing method may save more than 50% for bulk orders. Now we offer extra 20% off for all the orders.

Please apply discount code 'WASHHANDS' when check out.

ACTION II - CREDIT LINE FOR LOYALTY CUSTOMERS

We always appreciate the trust from our loyalty customers. Now we offer credit lines to loyalty customers, who will get orders fulfilled with just 10% initial payment and the pay the due as when as they like.

Contact us to check the credit line you may have from findingbox.

ACTION III - FREE SUPPLY-CHAIN ASSISTANT

We know customers may have problems of supply-chain in current situation, such as material sourcing, sample making, production, assembling, packaging and drop shipping. We would like to help customers in figuring out these for free, means we would not drive profit from the business, even more we would help customers to get a better cost as we have very competitive vendors and factories in China, also much more easy to access China local marketplaces.

Contact us to ask for anything you like

UPDATE TO CONCERNS YOU MAY HAVE

❓How is findingbox?

We got back to work very cautiously since the end of January, and our business has been back to normal along with the epidemic of China got controlled efficiently. ☂️Our crew is safe and healthy as we get people protected in a correct manner. The fulfillment of orders gets normal as well.

❓Is it safe to order from findingbox?

from the post on WHO's facebook page -
"People receiving packages from China are not at risk of contracting COVID-19
From previous analysis, we know coronaviruses do not survive long on objects, such as letters or packages."

❓Will the order fulfillment and delivery be slower than before?

We try best to work with our shipping service provider. From experience we have so far, the shipping thru USPS will be delivered in 7 ~ 12 days, which is 2 ~ 3 days slower than before. Express via DHL looks good. Shipments via international airmail may be slower of 3 ~ 5 days.